On Hold Marketing
Industry statistics show an average 70% of business callers are put on hold, and 16 - 20% are likely to make a purchase based on the marketing messages they hear while on hold. Just imagine if that statistic applied to your business.. how would you benefit?
A marketing message not heard will never produce sales
By utilising the "free airtime" generated by your telephone system, On Hold Marketing gives you the potential of hundreds of hours of valuable advertising time each year to advertise your business's products and services, promotional offers, general information, or cross selling and upselling opportunities to an audience that's already listening ...your callers.
It Costs Less Than a Cup of
Coffee Per Day
On Hold Marketing gives great potential of high returns to any business wishing to improve their bottom line. It's low cost, easy to implement (we do all the work), and it's likely to pay for itself many times over.
Your Business May Look Good, But How Does It Sound?
Your message will not only inform your callers, but it can also be used to drive them to your website, and it will also portray a professional image of your business. We can tailor your very own business message, whilst letting you choose your own track and voice over.
Have a play around with our Interactive Demo below and see what you think.
Call Management
You can't manage what you can't measure!
How much are missed calls costing your business? How many calls did you make or receive today? How quickly are calls being answered? Which members of staff are performing the best? Who's making personal calls during work time and costing you money? How many calls are waiting to be answered right now? These and many more questions can be answered by call management. What's more, this knowledge can significantly help you towards making changes that could lead to increased revenue and / or reduced running costs.
Any business or department can benefit
Call Management isn't just for call centres. It can be used by sales departments, help desks, insurance companies, estate agents, solicitors, vets, doctors surgeries, car dealerships, general industry ...in fact the list is endless!! It can work on most telephone systems (traditional PABX or Hosted Telephony) and is easy to use and run reports (reports can be set to automatically email into your inbox too). Call Management offers great potential of high returns, is low cost, easy to implement, and could pay for itself many times over. Give us a call if you'd like to learn more.
Call Recording
Call recording vital for some businesses and certainly worth considering for others. It can work on most telephone systems (traditional PABX or Hosted Telephony) and is easy to use and playback calls. It can be used to improve business processes such as staff training, and is worth it's weight in gold when resolving disputes.
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