What are your Telephone System options?
On Premise Telephone Systems
Owning your own Telephone System in essence means your hosting your own telephone system.
Hosted Telephone Systems
In some cases a Hosted Telephone System can be the right fit, particularly in the case for small, start up businesses.
Existing Telephone Systems
We can also explore utilising your existing equipment whether that's a repair, an expansion, or a relocation.
All part of the service...
Project Management
To give our customers complete peace of mind and to ensure a smooth switch over to the new telephone system it is absolutely crucial that every installation, small or large, is fully project managed from start to finish... and that’s precisely what we do. Project management (pre-install and post install) is very detailed and a Vibe Telecom representative can advise you as to exactly what is covered and how your mind can be completely put at ease.
End User Training
To safeguard a smooth switch over to a new telephone system it’s absolutely vital that the staff know how to both use and get the best from the new phones. That’s exactly why included with every installation, small or large, Vibe Telecom provides full, tailored and site specific training, including “train a trainer” so that you always have your own on site trainer(s) at hand. Training can be pre-install or post install, and in some cases both.
...and some useful additions
Auto Attendant / Voicemail
Ideal for routing inbound call traffic to the best destinations as well as reducing missed or dropped calls usually resulting in increased efficiency, better caller satisfaction, and a rise in orders.
Revenue Boosters
Make more money through increased orders by advertising additional products and service and / or current offers, to any callers that are on hold on the telephone system. Find out more on the Revenue Boosters page.
VoIP - Voice over Internet Protocol
VoIP, or voice over internet protocol, is ideal for multi sites and home workers. We have vast experience in getting businesses set up and using VoIP phone systems, often saving money in the process.
CTI
Integration of your telephone and computer systems.
Call Recording
Vital for some businesses and worth considering for others.